FAQ's

FREQUENTLY ASKED QUESTIONS?

How much is delivery? 
All orders over the value of £ 99.00 plus vat are delivered FREE to mainland UK.  Orders under the value of £ 99.00 plus vat delivery charge will be calculated at checkout on the weight of the total goods.


How long is the delivery lead time?
The lead time on our products vary depending on what your ordering.  Our spare parts are dispatched on a next day delivery service via DPD.  Our stock products are delivered within 2 - 3 days and all other products are dispatched within 5 - 7 days.  We recommend to contact us on 01252 411841 to check stock availability prior to ordering.

 

How does the warranty work?
All our new products are supplied with 12 months parts and labour warranty unless otherwise stated.  In the event of the product breaking down, our qualified field service engineers will attend site to rectify any issues as quickly as possible.  If the equipment cannot be repaired on-site then we will bring it back to our warehouse and return it as soon as possible.