FAQ's
Shipping
Do you ship spare parts oversea?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Do I pay custom charges from UK to EU?
Yes, you have to pay tax and import duties for customs clearance when exporting goods to and from Europe after Brexit for goods exceeding the value of £135.
Do I pay custom charges from UK to USA?
You'll need to pay customs duty (or import tax) on any goods you move across the US border from the UK, though goods from some countries are exempt due to different international trade agreements. The United States Customs and Border Protection (CBP) enforces customs rules.
How long with it take to get my order?
It depends on where you are. Orders processed here will take 1-2 business days to arrive. Overseas deliveries can take anywhere from 3-10 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.